September 4, 2019

Choosing the Right HCM Solution.

The benefits of using an automated human capital management platform are myriad, from fewer payroll errors and more accurate timekeeping to real-time dataaccess and the elimination of manual processes. But selecting a new HCM solution from the many available options can be overwhelming, and it can be hard to determine the tools and functionality that will best meet your needs. And you want to work with a partner who understands your goals and is committed to your success.

It’s important to find a vendor with the right technology and approach for your organization. Asking the following six questions will help you identify the right HCM vendor.

  1. Does the platform meet your current and future needs?
    It’s easy to get caught up in all the cool, innovative features of a new HCM solution. But when you’re investing in a new system, it’s critical that the platform can both meet your current needs and grow as your business does. Ask any vendor you evaluate to provide a description of their software platform. For the most up-to-date technology, you’ll want to choose a unified, cloud-based solution. A unified platform provides a single application for HR, time and attendance, payroll, talent, and benefits – and gives you a single source of truth for all your workforce management efforts.
  2. Does the solution improve the employee experience?
    The right HCM solution will improve your employee experience with an interface that is intuitive and easy to use. The vendor should offer a product that can handle the entire employee lifecycle, from application to exit. Responsive, self-service tools allow employees and managers to address common HR functions easily, wherever they are. They also result in a more engaged workforce, leading to greater productivity and lower turnover.
  3. Will the platform support data-driven decisions?
    One of the most important benefits of a comprehensive HCM solution is real-time access to data that allows you to customize your reporting and make data-driven strategic decisions. Volumes of employee data are useless if your managers can’t access it when and where they need to, and format it in a way that is easy to understand. You should be able to configure both tools and reports to accomplish your specific goals. Evaluate how easily you can visualize information and understand employee data. Pay special attention to information that has traditionally been trapped in multiple disparate systems.
  4. Does the vendor understand your needs?
    The right HCM partner will take the time to get to know your organization and the complex needs of your employees. Look for a vendor with experience specific to your industry and a solution built for your unique objectives and challenges, rather than a one-size-fits-all approach.
  5. What is the vendor’s approach to your success?
    The HCM partner you select should view your success as their success. A customer-first focus extends beyond features and functionality to the vendor’s approach to implementation, technical support, and customer service. The most innovative solution on the market isn’t helpful if it isn’t properly implemented. Ask prospective vendors to outline the implementation process and provide a timeline. Be sure you understand their approach to training and other technical support. And evaluate the plan for the ongoing support you’ll need to maintain and manage the platform.
  6. How will the solution reduce your compliance risk?
    Keeping up with the constantly changing regulatory landscape is a challenge for any organization. The right HCM solution will provide you the tools, reporting, and visibility you need to make compliance easier and avoid costly fines and penalties. Cloud-based architecture means that compliance updates should happen automatically, without your HR department having to go looking for them. Ask about the process for providing compliance and regulatory updates.


Workforce Go! HCM gives the robust, comprehensive workforce management platform you need to effectively manage a diverse, rapidly changing workforce and make the strategic decisions you need to drive success. To learn more about Workforce Go! HCM, contact us today at or 214-800-5575.

Back to "Blog"